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Head of Operations

  • Location

    North Yorkshire

  • Sector:

    Specialist Finance & Lending

  • Job type:

    Permanent

  • Salary:

    £65000 per annum, Benefits: Excellent bonus

  • Contact:

    Mike Aitchison

  • Contact email:

    mike.aitchison@bwd-search.co.uk

  • Contact phone:

    0113 274 3000

  • Job ref:

    60223

  • Published:

    2 months ago

  • Duration:

    n/a

  • Expiry date:

    2019-07-04

  • Startdate:

    2019-06-05

  • Consultant:

    #

This is a newly created role with a rapidly growing, specialist financial services provider and will involve leading the back office team and the delivery of a variety of projects for the group board.

The recent expansion of this business, both in terms of business volumes and headcount has resulted in the need to add an energetic, passionate and engaging operations professional to the leadership team.

The board are aware that the operational processes of the business have been fit for purpose when this was a small business but are now in need of a complete overhaul with the aim of becoming "best in class" with a continuous improvement culture embedded.

The scope of the role is extremely broad encompassing key supplier management, team leadership, system/process improvement, customer journey, work-flows/process maps, training and a high volume of project work.

Experience of working within a regulated environment is essential for this role.