Quality Assessor - Protecti...

Quality Assessor - Protection Advisory

Job Title: Quality Assessor - Protection Advisory
Contract Type: Contract
Location: Bournemouth
Salary: £350 - £450 per day
Start Date: 2018-08-27
Reference: JG070818
Contact Name: Jon Garrod
Contact Email:
Job Published: August 08, 2018 16:34

Job Description

Are you an experienced protection adviser with with experience in a regulated advice role? Have you worked in quality assurance roles/remediation projects? Do you have experience of undertaking desk based advice? Then look no further!

In this contract role you will be working for a well-known financial services organisation, undertaking a remediation review of past protection advice, reaching conclusions as to the suitability of advice and any potential remediation required. Some of your duties will include:
  • Providing needs based advice to customers, where appropriate, on existing protection products held.
  • Make outbound calls to customers within the remediation project population and seek to positively engage them in the review process.
  • Provide detailed needs based advice on customer protection needs, identifying whether existing cover provided a suitable outcome for the customer and, where not, identifying appropriate remedial action to ensure a suitable customer outcome
  • Undertake desk based reviews of past advice, reaching (and documenting a clear rationale for) a decision as to whether that advice did, or did not, provide a suitable outcome for the customer.
  • Experienced protection adviser
  • Experienced working on a remediation review of past advice
  • Experience of undertaking desk based advice would be advantageous
  • CF1,2,3,4 (or equivalent), RO1 &/or R05 would be advantageous

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