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Client Services Executive

  • Location

    Poole

  • Sector:

    Regulatory, Risk & Compliance

  • Job type:

    Contract

  • Salary:

    £14 - £17 per hour

  • Contact:

    Jon Garrod

  • Contact email:

    jonathan.garrod@bwd-search.co.uk

  • Contact phone:

    08456000206

  • Job ref:

    JG300418

  • Published:

    about 1 year ago

  • Duration:

    8-12 months

  • Expiry date:

    2018-05-29

  • Startdate:

    2018-05-01

Are you an experience Client Services Executive with a background in Banking/Financial Services? Do you have excellent communication and administrative skills and are looking for a challenging role were you can develop these? Would you like to work for a global financial services organisation? Then look no further!

In your new role as Client Services Executive your responsibilities will include:

  • Servicing of client inquiries, escalation of client issues, assisting with conducting annual client reviews from a service delivery perspective
  • The monitoring and administration of client service issues including SLA's, governing document guidelines and/or indenture guidelines, processing activities, overdrafts, and cash balances
  • Preparing reporting and other activities including specialized client reporting, interfacing with Compliance, Audit, Risk and Legal, as well as to manage and respond to audit requests.
  • Work in close communication and collaboration with the Senior Client Services Manager, Client Services Manager, Business Managers, Client Administration, Client and Business Development, TMG as well as Business and Product Management to ensure the delivery of service excellence to clients
Requirements:

  • Financial Services experience is essential
  • Experience in a customer/client facing role is essential
  • Excellent communication skills, both written and verbal


If the above sounds like you, please apply online or call Jon Garrod on 0113 274 3000