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HR Administrator

  • Location

    Manchester

  • Sector:

  • Job type:

    Contract

  • Salary:

    £12 - £13.37 per hour

  • Contact:

    Haleema Hussain

  • Contact email:

    haleema.hussain@bwd-search.co.uk

  • Contact phone:

    0113 274 3000

  • Job ref:

    V-61644

  • Published:

    7 months ago

  • Duration:

    6.0 MONTH

  • Expiry date:

    2020-01-17

  • Startdate:

    2019-12-20

Are you interested in a career in HR?

The successful candidate will be joining a Global Financial Services organisation in an entry level HR Administrator role for a 6 month contract, paying £13.37 per hour.

Essential Skills and Education:
  • Secondary education (high school diploma or equivalent)
  • Up to 2 years’ experience in a customer contact centre or a customer service position or administration background
  • Ability maintain a high level of accuracy whilst working towards tight deadlines
  • Excellent communication and interpersonal skills
  • Good working knowledge of Microsoft Office products
Primary Responsibilities include:
  • Serving as the front line for HR related client support, Interacts with clients via telephone or email for intake of client inquiries and requests
  • Performing a range of entry level customer service representative assignments
  • Utilising a knowledge management tool to respond to routine HR policy, procedure and process inquiries in support of HR clients; employees, managers and candidates
  • Documents all client interactions, requests, resolution and action taken within the HR case management application.
  • Triage of inquiries and requests to experienced & advanced level representatives